Registration, account area and verification
Registration takes a minute, and verification is initiated by the security team before a first payout. A second account is blocked along with its balance, and with a Google login the casino is only as secure as that mailbox.
| Ways to sign in | email, phone or Google |
|---|---|
| Profiles per player | one; a duplicate is blocked |
| Verification | on request, before a first withdrawal |
| Check duration | minutes to two working days |
| Second factor | code from Google Authenticator |
| Sections in the account area | eight |
An account opens access to the catalogue, to personal rewards and to withdrawals. Registration takes about a minute: an email address or a phone number, a password, and agreement to the rules. Quick authorisation through Google is available, in which case the login details are linked automatically. A promo code, if you have one, goes into the form at the point of creating the account.
One player, one profile
A second account belonging to the same person breaks the rules and is blocked together with its balance. This is not a formality: duplicates surface during document checks, and funds cannot be recovered after a block.
What is inside the account area
The menu opens from the icon in the top right corner and holds eight sections:
- Profile - personal details and security settings;
- Bonuses - activating rewards and entering promo codes;
- Messages - notifications from the operator;
- Wallet - deposits and withdrawal requests;
- Achievements - progress through tasks;
- Tournaments - entry and position in the table;
- Wheel of Fortune - tickets and spins;
- VIP status and BoostUp - tier and add-ons.
Verification
Verification confirms identity and age. It cannot be completed in advance: the request is sent by the security team, normally before a first withdrawal request. A photograph of a document and a selfie holding it are required, and sometimes a video call. The check takes anywhere from a few minutes to two working days.
Two-step protection
The profile allows login with a one-time code from Google Authenticator, after which a password alone is not enough. The mailbox deserves separate thought: an account created through Google has no casino password of its own, so its security is exactly the security of that mailbox. Keep the app’s backup codes somewhere other than the phone the app is installed on.
And the things the operator never asks for: full card details outside the cashier, an SMS code in a chat, an email password, or a transfer to confirm a wallet. Any such request means the conversation is not with support.
If access is lost
What to do depends on how the account was created. For email or phone registration the recovery link on the login page works, and the code arrives at the same address or number. For a Google login there is no separate casino password, so what needs recovering is access to the Google account rather than to the casino.
| What is lost | What to do |
|---|---|
| Password | recovery by the email or phone in the profile |
| Access to the mailbox | contact support; identity confirmation required |
| Phone with the second-factor app | backup codes, otherwise support removes the protection |
| The address will not open | use an alternative address; the account is unaffected |
That last row is often mistaken for a lost account. A domain being unreachable and a profile being blocked are different things: in the first case an alternative address solves it and all data stays where it was, as described in the section on working mirrors.
Worth setting up straight away
- the account currency - it is chosen once at registration and cannot be changed later;
- login with a one-time code from Google Authenticator;
- deposit limits by day, week and month, before a session begins;
- notifications, so addresses and offers reach the email in your profile;
- profile details - filled in ahead of time, they speed up the document check.
The last of these affects payout speed more than anything else: the check is requested before a first withdrawal, and a profile already filled in turns days into minutes. Timing and payout limits are covered in the section on payments and withdrawals, the tiers that set the daily ceiling in the text on the wheel and loyalty, and the self-limitation tools in the section on responsible gaming.
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